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Complaint Procedure

If you have a complaint regarding your child's learning or any safe guarding concerns please contact the Head Teacher, Kate Lee-Wells, at KnowleDGE on 0117 3708030. However, if you are not satisfied with the outcome or if your concern involves the Head Teacher then you can contact the Chair of the Academy, through the Clerk (Louise Shepherd), in writing or through the main phone number 0117 3708030 ext 2224, and she will arrange a meeting with you.

Please be assured we value your views and contributions to help us improve our provision.